The Challenge of Communication
Leadership Communication and Negotiating Tools
Keywords:
Negotiation, leadership, communication, happy leadershipAbstract
This article revolves around two central axes: communication and the art of negotiation as operative elements of communication leadership, which in turn gives rise to a new concept: the “Happy leadership”.
The starting point is that every human being has an innate factor and a set of purchasable items, ie, that can be worked through practice and implementation of some tools: Awareness, Behavior, Image, Active listening and empathy.
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References
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