[1]
J. C. Lucero-Narváez, R. Hidalgo-Flor, and E. Cueva-Sánchez, “Quality Management in Micro and Small Ecuadorian Automotive Service Companies”, Estudios de la Gestión, no. 8, pp. 11–33, Nov. 2020, doi: 10.32719/25506641.2020.8.9.