LUCERO-NARVÁEZ, J. C.; HIDALGO-FLOR, R.; CUEVA-SÁNCHEZ, E. Quality Management in Micro and Small Ecuadorian Automotive Service Companies. Estudios de la Gestión: Revista Internacional de Administración, [S. l.], n. 8, p. 11–33, 2020. DOI: 10.32719/25506641.2020.8.9. Disponível em: https://revistas.uasb.edu.ec/index.php/eg/article/view/2406. Acesso em: 22 jul. 2024.